General Return Policy
• Please contact our customer service department at
[email protected] or 1-800-517-2159
for a return authorization.
• Purchases returned within 30 days will receive a refund of the
price of the item and any applicable taxes.
• Items must be returned, in new, or like-new condition,
and in its original packaging with receipt from Square One Kids.
• Shipping costs will not be refunded.
Damaged or defective returns
• Please contact our customer service department at
[email protected] or 1-800-517-2159
for a return authorization.
• We will ship a replacement product or refund product,
taxes (if applicable) and shipping charges.
• We will schedule a our carrier to pick up damaged/defective product.
*Items must have been purchased through Square One Kids.
If purchased through other site, you must use their customer
service and return policy.